Call Recording Laws
Call recording laws around the world vary from country to country, and in the U.S., from state to state (including one party consent states and two party consent states).
Here are some third party links to help you better understand the specific call recording laws that pertain to you and your business:
World:
- Call Recording Laws in Most Countries
- Call Recording Laws & Regulations: US and International (source: Outreach)
- What are the Call Recording Laws (globally)? (source: HubSpot)
- Telephone Recording Laws (source: Wikipedia)
- Recording Conversations without Consent (Michalsons)
USA (Call Recording Laws by State):
- Laws on Recording Conversations in all 50 States (source: a law firm)
- State Law: Recording – state by state laws (source: Digital Media Law Project)
- PCI Data Security Standard: Protecting Telephone-Based Payment Card Data (source: pcisecuritystandards.org)
- Two Party Consent States: Recording Phone Calls and Conversations (source: Digital Media Law Project)
- Federal and State Call Recording Laws for Debt Collection Professionals
Europe/UK:
- MiFID II Q&A (source: ESMA)
- GDPR: The Contact Centre Conundrum (source: GDPR Report)
- How do the Rules on Audio Recording Change under GDPR? (source: IAPP)
- Call Recording & GDPR: Staying on the Right Side of the New Regulations (source: UCToday)
Australia:
- Telephone (Interception) Amendment Act 2006 (Australian Government)
Canada:
- Recording of Customer Telephone Calls (source: Office of the Privacy Commissioner of Canada)
Hong Kong (China):
- Recording Conversations ‘Not a criminal offence” (source: South China Morning Post)
India:
- Information Technology Amendment Act 2008 (source: TechTarget)
Latin America:
- Comparative Analysis of Surveillance Laws and Practices in Latin America (source: Necessary & Proportionate)
New Zealand:
- Manner of Collecting of Personal Information (Privacy Commissioner)
South Africa:
OrecX is providing these call recording laws resources as informational only. We are not offering legal advice. If you have specific questions, please consult your attorney.