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OpenSIPS

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OrecX OpenSIPS Solutions

 

OpenSIPS is a SIP proxy/server for voice, video, IM, presence and any other SIP extensions. OpenSIPS is a multi-functional, multi-purpose signaling SIP server used by carriers, telecoms or ITSPs for solutions like Class4/5 Residential Platforms, Trunking / Wholesale, Enterprise / Virtual PBX Solutions, Session Border Controllers, Application Servers, Front-End Load Balancers, IMS Platforms, Call Centers, and many others – see the full Set of Features.

OrecX, who sponsored the OpenSIPS SIPREC interface, provides OpenSIPS users with a suite of SIPREC recording and quality monitoring applications, which installs in just 30 minutes, costs half as much as proprietary recording applications, and no maintenance is required. The software just works.

Oreka TR (SIPREC Total Recording software)

Oreka TR is a total recording solution which captures and stores every call that your staff makes or receives for later replay. This powerful and open software is very useful for settling disputes, providing PCI or HIPAA compliance, for example, and verifying orders.

The Oreka TR SIPREC call recorder includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more.

Oreka runs on the Linux operating system and integrates with any phone system.

Call Recording in OpenSIPS 2.4 Using SIPREC (blog post)

Based on the information provided by OpenSIPS from the signalling level, Oreka TR can be used to:

  • Record both plain and secure RTP (SRTP)
  • Enable/Disable recording for specific users
  • Playback recorded calls via browser
  • Do quality management and live monitoring
  • Categorize calls in groups
  • Tag calls to filter easier
  • Enhanced filters
  • Recorded files management
  • Encrypt recorded files

Other features provided by Oreka TR:

  • Multi-tenant support for different levels of access
  • An API to query the system
  • Means to configure as an aggregator of multiple recording platform

Acknowledgement from OpenSIPS

“We would like to thank the OrecX team for sponsoring the development of the OpenSIPS SIPREC module, as well as for the support offered during the integration.”