Kandy Business Solutions
with OrecX Recording
Organizations across the globe are choosing Ribbon’s Kandy Business Solutions (KBS) to deliver carrier-grade real time communications with cloud economics. Oreka TR (Total Recording) is seamlessly integrated into the KBS Cloud to provide every Kandy Business user with access to best in-class call recording services. There’s no need to deploy or maintain hardware and software. Kandy Business Solutions eliminates the need to manage platform scale or storage.
The Oreka TR software is fully integrated into the KBS solution; simply add the solution to the customer’s accounts and start recording conversations.
Figure 1: Call Recording is built-in to Kandy Business Solutions — no hardware to deploy or manage
Point and click integration:
Figure 2: Powerful recording tools, including Live Call Monitoring, are built-in to the KBS Portal
Why KBS resellers prefer OrecX call recording:
- Higher ARPU – Kandy call recording, powered by OrecX, is a high value add-on to basic or enhanced UC packages.
- Compliance – OrecX provides PCI and FCA compliant call recording.
- One solution, worldwide – The same OrecX solution is available globally, ideal for multi-national customers.
- Scale – KBS manages scale and storage so resellers don’t have to reinvest in hardware as their customer base expands.
- Resiliency– Deployed in Kandy’s geo-redundant data centers.
- Simple – Anywhere access to intuitive web-based management. Almost no training is required for administrators or end users.