Technology

OrecX is a global call recording provider, offering open-platform, easy to install and always-working call recording and quality monitoring software. To ensure interoperability with other systems and to broaden our suite of capabilities, we partner with some of the biggest names in the PBX, open source and telephony industries.

Technology providers from across a range of industries create and develop innovative solutions for OrecX customers and for promotion on OrecX Open Solutions Exchange, helping to drive customer adoption of the OrecX platform.

Altitude Software is the leading independent contact center vendor for unified interaction solutions. The Altitude uCI (Unified Customer Interaction) suite over IP manages, measures, and improves relationships with customers from small to large organizations worldwide.

Avaya is a global leader in enterprise communications systems, providing unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.

BroadSoft is the leading global provider of software that enables mobile, fixed-line and cable service providers to deliver real-time communications over their IP networks.

Cisco designs, manufactures, and sells Internet protocol (IP)-based networking and other products related to the communications and information technology (IT) industry and provide services associated with these products and their use.

Digium is the creator and primary developer of Asterisk, the industry’s first open source telephony platform

eZuce provides telephony and unified communications (UC) solutions to enterprises and service providers worldwide. Organizations use our openUC suite of solutions to replace traditional phone systems, and to implement unified messaging, presence, instant messaging and other UC applications. Unlike traditional UC products, openUC is an open software platform that supports any end-user device while delivering virtually unlimited scalability, robust functionality and flexible cloud/on-premise deployment options.

Fonality offers purpose-built VoIP business communication and contact center solutions for growing small and mid-sized companies.

Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers.

MainTrax provides professional services to speech recognition providers and end-users by developing customized audio search libraries for marketing and operational purposes.

Monet Software is a global provider of workforce optimization solutions for small and medium sized contact centers.

OptiCall Software AB’s vision is to be the leading provider of software for mobile PBX (Mobile Extensions), which increases people’s mobility with a focus on cost control.

QueueMetrics is a comprehensive monitoring software for call centers based on the Asterisk PBX.

Sangoma Technologies, founded in 1984, has earned a leadership reputation for its robust data communications products based on the PC platform.

Spitfire strives to offer the most flexible, easy to use and maintain Predictive Dialer and call center products using the latest technology. Exceptional customer service and technical support are their highest priority: they seek to develop long term customer relationships through a staff of friendly experts ready to help support you and your team.

SugarCRM is an affordable and easy to use customer relationship management (CRM) platform, designed to help businesses communicate with prospects, share sales information, close deals and keep customers happy.

Voci Technologies Inc. is the world leader in hardware-accelerated speech recognition technology, providing speech appliances based on the proprietary HyperVox™ technology. Voci has pioneered the implementation of speech-to-text algorithms in hardware to achieve the fastest and most comprehensive speech recognition solution.